FAQThings you might want to know, too
> Why did you change your career?
IT is my passion! As a technical writer, I explained complex business applications to different target groups.
Soon I recognized that a well designed application does not only make my own, but also the user’s job much more efficient.
To make digital products easier and intuitive to use, I always improved its usability. During the last years I focused more and more on user-centered design.
And there are actually more UX designers with a background in writing: Both professions share an iterative and storytelling approach! Many tasks overlap, such as defining the information architecture.
Thank guerillagirl for the link to Talisa Chang's post Copywriting for UX.
> How much UX experience do you have?
I have worked with software companies since 2001, and UX and UI designers have been my team mates for many years.
I have created personas, concepts, test cases and style guides in agile development projects and
improved my skills in several UX & UI design related trainings. In 2015 I went through the whole UX design process with help of a mentor.
To apply my knowledge I engage in social activities, for example in startup initiatives and the refugee hackathon.
> What would you like to do in your daily job?
In my dream job I would love to:
- meet, observe and interview users
- analyze and summarize research results
- describe and visualize tasks and user stories
- create and communicate design concepts
- create and test prototypes
- analyze and incorporate feedback
- throw useless ideas in the paper bin and start anew :-)
> Do you still like to write?
Definitely! Good communication skills are a basic need for every UX designer, and that includes documenting the following:
- research results
- 360* analysis
- user stories
- job descriptions (e.g. 'a day in the life of...')
- business concepts
- UX/UI styleguide
Note: There is no need to create endless text - combining words and visuals is much better!
> What about UX copy?
Imagine your application is a character talking to you, and you get the idea of UX copywriting!
Which actually comprises the language and tone of your product.
I can design an appealing voice that will assist any user with:
- clear and precise UI labels
- first guiding steps
- context-sensitive hints and tips
- error messages that help to solve the problem
- a collection of FAQs
> Our marketing team could need some help, too!
Cool, I still love content and copywriting!
I can create the following marketing material:
- website texts
- blog posts
- white papers
- product descriptions
- news & press releases
- success stories
> Can you help us with UI design?
If copywriting is UI design, definitely ;-)
I have designed icons, logos, and websites and am contineously enhancing my skills to create appealing visual design! Currently I am taking an online UI Design course which includes learning the powerful Sketch app.
> Do you want to work as a freelancer or on contract base?
During my career I got to know both sides of the medal.
Currently I don't want to state a clear 'Yes' or 'No' to one of the options - it depends on the project, the people, the location...
Contact me and let's discuss!
> Would you be able to work in our office?
As long as you don't know each other, working onsite makes it easier to collaborate because you are visible.
And an iterative design approach requires permanent exchange and feedback.
But once you are a winning team, working remote could be an option, too.
Regular home-office days can increase the productivity in some project phases.
As a freelancer I prefer to share an office with colleagues from digital business, such as Raben Engel Odenwälder co-working space.
> Are you willing to travel?
Yes, because UX design is team work that involves customers and users - not as an option, but as an essential requirement.
I love not only to discover new cities and cultures, but am also highly interested how users' daily business looks like and do observations onsite.
If that's not possible, a remote session can be a good alternative (for example, eye-tracking with a webcam).
> Which skills would you like to improve?